Call Toll Free: 888.654.1299

Office & Service Hours

Monday - Friday 8:00am-5:00pm Closed Saturday and Sunday

Our service manager will schedule remote or onsite service for your technology needs once every 3-6 months as prescribed in your original technology solution.


Toll Free 888-654-1299

If you are having an after hours technology issue and need to speak with us immediately, please call our Tech Support line at 1-888-654-1299 and follow the instructions to leave an urgent message. We will return your call within 30 minutes.

  

Aaron Smith | Network Engineer

Aaron is a graduate of Delaware College of Art and Design where he earned an Associates degree of Fine Arts in Graphic Design. He also graduated as the valedictorian of his class from the ITT Technical Institute with an Associates Degree in Computer Networking Systems. Before joining the SK Tech Group team, he used his many creative talents as a freelance graphic designer. Aaron has many hobbies including cooking, photography, traveling and watching football. Aaron loves the challenges of his everyday work because of its diversity and the direct interaction he has with the practices we serve. He is extremely organized and likes being recognized for his personal strengths. Aaron and his wife Kim live in Audubon, PA.

  

 

 

Byung Kim | Network Engineer

Byung is a graduate of the Drexel University where he earned a Bachelors Degree in Information Science and Technology and a minor in Business Administration. Before joining the SK Tech Group team, Byung was a system administrator for a software company specializing in clinical research. Byung is an integral part of our team because he truly enjoys working with each practice to make their daily computer activities as simple and easy as possible. He enjoys working with a different practice every day and developing relationships with PC users in dental offices. He credits his success with the desire to help other people with their technology needs, a very important mission at SK Tech Group.  Byung is a sports enthusiast. He enjoys watching sports as well as working out himself. In his free time, you can find Byung running, weight lifting, skiing or just spending time with family and friends.

 

 

 

Christian Garofalo | Network Engineer

Christian is a graduate of Penn State University where he earned a Bachelor’s Degree in Information Sciences & Technology.  Before joining SK Tech Group, he was a Systems Engineer for a popular Philadelphia company in the sweet baked goods industry.  In this role, Christian was responsible for supporting and maintaining all aspects of the corporate IT infrastructure in the manufacturing, distribution, and administrative areas of the business including servers, workstations, telephony, and network equipment.  Christian enjoys working with a wide variety of computer technologies and is delighted when he is able to resolve technology issues that help SK’s clients perform their responsibilities better and more efficiently.  Some of his hobbies include skiing, traveling, and watching Phillies games.  Christian lives in Clarks Summit, PA and likes spending time with his family and friends.

 

 

 

Chris Godbout | Network Engineer

Chris is a 2001 graduate of the University of New Hampshire where he earned a Bachelor of Arts degree in Social Work with a minor in Psychology.  Following a number of years working in the social work realm, he answered his calling to the IT field by completing an accredited technology curriculum from which he earned several Microsoft certifications including the elite MCSE. He has a strong sense of balance in the support aspect of SK’s services and enjoys the sense of meaningful contribution to any of SK’s clients when there’s an opportunity to help with day to day types of technology issues.  Chris currently lives in Downingtown, PA with his wife of seven years and three young daughters.  He enjoys spending time with friends, and most importantly being a good spouse and a good role model for his children.

 

 

 

Jim Dietrich | Service Coordinator

Jim is a Graduate of Messiah College where he earned a Bachelor of Science Degree in Marketing.  Given his affinity for technology and electronics, he also recently obtained the well respected CompTIA A+ and Network+ technology certifications.  Working for one of the top Forbes 500 Largest Private Companies in America, he developed his customer service and organizational skills as a district manager responsible for regional offices throughout the greater Pennsylvania area.  He thrives working in the technology field and enjoys supporting the practices who depend on SK Tech Group for their technology needs as well as his fellow colleagues on a daily basis.  Jim spends his time away from the office playing video games as well as various ‘real’ sports with his children, watching movies, reading novels, and working with electronics.  He and his wife currently reside in Exeter, PA with their two sons. 

  

 

 

John Lesser | Network Engineer

John Lesser is a graduate of Bloomsburg University and the Pennsylvania College of Technology where he studied computer science as well as computer networking and technical support. He spent the early years of his career as a hardware technician and has significant experience in testing, diagnosis and repair of many different types of computer hardware. Understanding the different technical aspects of his chosen field has not made John forget the importance of communication and how technology can improve people's lives. John has used his technology experience to help educate seniors in his community regarding basic computer skills. As you can imagine, John is interested in how computers work and also has a deep interest in new technology gadgets as well as classic cars. John and his wife, Amy, are movie and music enthusiasts and live in Horsham, PA.

 

 

Ryan Lewis | Network Engineer

Ryan is a 2006 graduate of the Indiana University of Pennsylvania where he earned a Bachelor of Science degree in Management Information Systems.  Before joining the SK Tech Group team, he utilized his education as a hardware technician in an auto-glass manufacturing business where he was responsible for supporting the function of the headquarters facility as well as many satellite offices.  In his free time, Ryan likes to play organized sports such as men’s softball and frequently enjoys golfing.  He also enjoys traveling and spending time with his family and many close friends.  Professionally, he most enjoys the hands-on aspect of SK’s services in providing onsite support and visiting different practices to enjoy face-to-face interactions.  He is very proud of his work and likes being dependable in support of his colleagues and customers alike.  Ryan lives in Wilkes-Barre, PA and is planning a wedding with his fiancé Nicole in 2011. 

 

  

  

Steve Tokach  | Network Engineer

Steve is a 2006 graduate of King's College with a Bachelor of Science degree in Computers and Information Systems.  Before joining SK Tech Group, he served as a Help Desk Agent for one of the largest insurance companies in the world, and then later worked as a Network Technician for a local power-component manufacturing company.   Steve enjoys supporting the wide variety of administrative and clinical technologies intrinsic to supporting dental practice networks, and he appreciates the opportunity to make a difference in the professional responsibilities of those he helps every day.  In his spare time, he loves spending time with his family and friends and is a dedicated professional football and baseball fan.  Steve resides in Mountain Top, PA with his wife and children.